Hull C automated loading or unloading still fails
Tracked since 16 Aug 2026 · Last researched 7 Sept 2026
Problem
In 4.10.0, Hull C automated loading or unloading can still fail even when the expected cargo exists. Cargo Services may never start, may stack several boxes onto one spindle position, or may unload only part of the shipment.
This page does not cover cargo that never spawned, a Hull C that cannot be retrieved, or cargo that loaded correctly but is later rejected by a sale terminal.
Applies to Alpha 4.10.0 LIVE · Current
Current conclusion
No universal fix is confirmed
There is no reliable step that works for every failed Hull C transfer. If the current endpoint has an external freight elevator and every cargo box is separately accessible, you can try moving the cargo manually. Stop if boxes overlap in one grid position: pulling one loose can send the others drifting away.
If the current endpoint has a usable external freight elevator and every cargo box is separately accessible rather than overlapped on one spindle position
Move separate boxes through the external freight elevator
One 4.10.0 player completed a failed Hull C mission this way, but it only helps while the cargo remains safe to handle.
What to do
- Confirm the current endpoint has a usable external freight elevator.
- Confirm the cargo boxes are separately accessible and are not visibly overlapped on one grid position.
- Move accessible boxes between the Hull C and the elevator with tractor beams.
You need a usable external freight elevator and cargo boxes that remain separately accessible. Large loads take a long time to move outside. If boxes occupy the same position, stop: a tractor beam can make them separate unpredictably and drift away.
Other options
For a new commodity attempt, test one cargo container first
If you are starting a new commodity attempt and can test one physical cargo container before risking a full purchase
One player completed repeated commodity trips with this timing, and one 4.10.0 player reported mostly successful automated transfer. Other current players still report complete and partial failures, so do not treat it as a fix for cargo that is already stuck.
Steps
- Request External Freight and wait for an assigned External Freight service loading zone without flying into it.
- Park nearby, enter the station, and complete the commodity transaction.
- Return to the Hull C and fly into the same assigned service loading zone without calling again.
- Test one cargo box before risking a full load.
Use this only for a new commodity attempt where you can test one physical cargo container before committing a valuable load. The assigned service loading zone is the marked External Freight area you fly the Hull C into, not a cargo container. Results vary by station, region, shard, cargo type, and server performance. A full-load failure can strand your cargo, aUEC, and time, and the sequence is not confirmed for hauling missions.
What's not worth trying
Do not keep re-requesting Cargo Services
A current player moved within the assigned area, left and requested another assignment, and changed ordinary ship states without getting loading to start.
Do not damage the spindle to force a cargo state
A recent player suggested breaking lower spindle components but did not show a successful recovery of automated loading or unloading.
Related
Build status
Automated transfer remains inconsistent in 4.10.0; no exact official resolution was found.
4.10.0 · Known Issue Continues · LIVE
Boundaries and evidence
Use this page for Hull C automated transfer that does not start, completes only partly, or stacks multiple cargo boxes into one spindle position.
Current reports conflict: one Pyro player saw mostly successful loading and unloading, while several Stanton players reported no loading, one-spindle stacking, or incomplete unloading.
No controlled success rate or exact hotfix boundary is available, and the Issue Council report could not be inspected publicly.
The detailed service-zone sequence is one player's commodity procedure and is not confirmed for hauling missions.
We did not independently test any recovery.
Data sources
RSI Known Issues · Reddit