Elevator not working: hangar doors stay closed
Tracked since 27 Aug 2026 · Last researched 27 Aug 2026
Problem
Passenger elevator doors used to reach small, medium, and large hangars are stuck closed, preventing access to those hangar destinations.
Applies to Alpha 4.10.x LIVE; exact incident applicability unresolved · Unknown
Current conclusion
No reliable fix is supported for hangar passenger-elevator doors that stay closed. Report the exact state to Issue Council; repeated server hopping is not a dependable recovery.
Diagnostic checks
These checks can identify the affected state, but they are not fixes.
Report the exact elevator-door state
CIG asks players to contribute current Alpha 4.10.x problems through Issue Council. A precise report can support investigation, but it will not restore access in the current session.
What to check
- Open Issue Council.
- Find or create a report matching the hangar passenger-elevator-door state.
- Add the location, shard, build, reproduction steps, and troubleshooting outcomes available to you.
Issue Council must be accessible in a supported browser, and you need enough incident detail to contribute.
What not to try
Do not keep server hopping for this failure
The only retained execution is from Alpha 3.18 PTU: changing shard moved past one elevator failure only to end at another elevator whose doors would not open. That is transient historical evidence, not a dependable recovery, and each attempt abandons the current session and adds retrieval and travel time.
Boundaries and evidence
This page covers passenger elevator doors that are present but stay closed. It does not cover a missing personal-hangar destination on the elevator panel, a freight elevator that will not return cargo, an ASOP retrieval failure, or an exterior ship-hangar barrier.
No current exact-build reproduction or independent Alpha 4.10.x execution result was found.
The exact report combines several unrelated failures and does not identify the location, shard, trigger, duration, or precise door surface.
The report's displayed recency conflicts across accessible web surfaces, so it cannot establish Alpha 4.10.x applicability.
Issue Council was not inspectable in the research browser, so no exact ticket, contribution history, resolution, or current workaround was verified.
Guidance to try another elevator or call a ship from public ASOP applies to a missing personal-hangar destination in Alpha 4.1, not doors that are already present and remain closed.
Data sources
RSI Known Issues · Reddit · Specialist Community