Workaround
Error 30k: you can't reconnect after a ship logout or crash
Tracked since 21 Aug 2026 · Last researched 21 Aug 2026
Problem
Error 30k can leave you unable to reconnect after you log out or crash in a ship or ship bed.
If you see another error code, infinite loading, API denial, or only a one-time server-crash reconnect screen, use the matching guidance instead.
Applies to Alpha 4.9.x LIVE · Current
Best current action
Run Character Repair, then leave the account alone
Use Character Repair only when Error 30k began after a ship or ship-bed logout/crash. For a different error path, use the matching check below instead.
Character Repair is the only current recovery path tied directly to this specific 30k state.
What to do
- Confirm the error followed ship or ship-bed logout/crash.
- Submit Character Repair.
- Do not interact with the account while it processes.
- Wait until the repair finishes before logging in.
It can take 30–60 minutes or longer.
Other options
Restart only for a server-crash reconnect problem
A full restart can clear the separate server-crash reconnect state without changing account state.
Steps
- Fully exit Star Citizen.
- Fully exit the RSI Launcher.
- Restart the launcher and retry once.
It is not a substitute for Character Repair when the ship or ship-bed logout/crash boundary matches.
Verify game files for a general 30000 timeout
This checks for installation-file damage behind a general 30000 timeout.
Steps
- Open RSI Launcher settings.
- Run Verify game files.
- Retry login after verification completes.
It will not repair account state left by a ship logout or crash.
Flush DNS once for a possible local network issue
Keep this as a one-time check only when a local network-resolution issue seems plausible after the primary checks.
What to try
- Open an administrator Command Prompt.
- Run ipconfig /flushdns once.
- Retry login once.
It will not help a server-side or ship-session problem, and current success remains unconfirmed.
Related
Build status
CIG lists this Error 30k boundary for Alpha 4.9.x LIVE; the exact hotfix remains unresolved.
Build not confirmed · Known Issue Continues
Data sources
RSI Known Issues · RSI Support · Reddit