Interaction prompt disappears at ASOP terminals, doors, and elevators
Tracked since 3 Sept 2026 · Last researched 3 Sept 2026
Problem
The interaction prompt appears for a moment and then disappears as you approach an ASOP terminal, ship door, or elevator. The control cannot be used normally because the prompt vanishes before the interaction completes.
The exact report comes from the previous LIVE release family. Alpha 4.10 is current, but no exact 4.10 hotfix match or deployed fix was found.
Applies to Alpha 4.10.x LIVE · Unknown
Current conclusion
No reliable fix is confirmed
There is no verified first action for this prompt problem in the current LIVE build. One earlier player could catch the brief prompt by approaching repeatedly while pressing Interact, but that result has not been confirmed in Alpha 4.10. If you use VR, a flat-screen comparison can help show whether VR contributes; it is a diagnostic check, not a fix.
Diagnostic checks
These checks can identify the affected state, but they are not fixes.
If VR mode is currently enabled
Compare the same interaction once without VR
RSI currently describes VR as experimental and documents how to disable it. The exact player reports disagree about whether VR causes this prompt problem, so this test can narrow the cause but does not restore the interaction by itself.
What to check
- Exit Star Citizen.
- Open the RSI Launcher and select the gear icon beside the Game Environment selector.
- Select Disable VR mode.
- Launch the same environment and retry an affected interaction surface once without VR.
This comparison applies only when VR mode is enabled now. The comparison session runs without VR. You can enable VR again in the launcher afterward, and a different result still does not prove VR is the underlying cause.
Other options
Try to catch the prompt as it appears
One player with the exact cross-surface symptom reported getting ASOP terminals, doors, and elevators to accept the interaction this way. It is an unverified fallback from the previous LIVE family, not a lasting fix.
Steps
- Step back far enough for the brief interaction prompt to disappear.
- Approach the control again while pressing the normal Interact control rapidly.
- Stop once the terminal, door, or elevator accepts the interaction.
The prompt must still appear briefly as you approach the affected control. Several attempts may be needed, and the underlying prompt loss can remain. Stop the repeated input if the control does not respond.
Boundaries and evidence
Use this page when the prompt briefly appears and disappears across normal interaction surfaces. It is not established as the same problem as losing all mouse and game interaction after logging in, or an ASOP terminal that closes when the mouse moves.
No action has an independently confirmed result for this exact incident in Alpha 4.10.
The repeated-interaction fallback comes from one earlier-LIVE reporter and has no success rate or lasting-recovery evidence.
VR causation remains unresolved: the exact thread includes both a VR user without the problem and a non-VR report of the same symptom.
The exact hotfix, frequency, hardware, and input configuration are unknown.
If all mouse and game interaction disappears after logging in, use the total interactivity loss guidance instead.
Data sources
RSI Known Issues · RSI Support · RSI Status · RSI · Reddit · Specialist Community