Invisible cargo stuck on a personal-hangar freight elevator
Tracked since 13 Sept 2026 · Last researched 13 Sept 2026
Problem
Your personal-hangar freight elevator stays down or returns empty after cargo was left on the platform across a logout or a transfer failed. The cargo may remain stored but invisible.
Applies to Alpha 4.10.0 LIVE; Alpha 4.10.1 remains PTU · Unknown
Current conclusion
No reliable fix is confirmed
No reliable recovery is confirmed for this exact invisible-cargo obstruction in Alpha 4.10. Two older bypasses may help only when your location or hangar size matches their requirements.
Other options
Try an external elevator that shows the same cargo
If an external freight elevator at your home location shows the same stored cargo
One player recovered cargo this way at Levski in Alpha 4.8. No Alpha 4.10 result confirms it for this exact obstruction.
Steps
- Go to an accessible external freight elevator at the same home location.
- Use that elevator to retrieve the stored cargo instead of the broken personal-hangar elevator.
The external elevator must expose the same stored cargo. This bypass does not repair the personal-hangar elevator.
Try a larger temporary hangar
If a ship available to you receives a larger temporary hangar than your personal hangar at the same home location
One player recovered stored supplies through fresh elevators in a larger temporary hangar before Alpha 4.10. No Alpha 4.10 result confirms this bypass.
Steps
- Obtain access to a ship that is assigned a larger hangar than the personal hangar.
- Request landing at the same home location and enter the larger temporary hangar.
- Use the fresh freight elevator there to retrieve the stored cargo.
You need a ship that receives a larger hangar at the same home location. Renting or obtaining that ship costs aUEC and time. This cannot help if your personal hangar is already the largest available size, and it does not repair the original elevator.
What's not worth trying
Do not treat the kiosk timing trick as cargo recovery
In Alpha 4.10, leaving and reopening the freight-manager kiosk can raise an empty platform while stored cargo remains inaccessible. Other attempts failed again when cargo was requested.
Do not rely on relogging or changing servers
One demonstrated Alpha 4.8.2 failed-transfer obstruction survived both relogging and a server change. This is historical evidence, not proof that restarting always fails.
Boundaries and evidence
This page covers cargo that remains invisibly tied to a stuck personal-hangar freight elevator after a logout or failed transfer. It does not cover missing mission cargo, a public freight elevator, or a ship elevator.
The exact invisible-cargo or logout-linked failure has no confirmed Alpha 4.10 execution; only the broader broken-home-elevator symptom is clearly current.
Logging out with cargo left raised is one player explanation, not an established cause. The original reporter saw the same failure during normal use after sending items down.
No official recovery, resolution notice, or measured success rate was found for this exact state.
If your elevator is broken without the invisible-cargo, logout, or failed-transfer pattern described here, use the broader personal-hangar cargo elevator guidance.
Data sources
RSI Known Issues · Issue Council · Spectrum · Reddit · YouTube