BustedLoops
ISSUEInventoryPersistencePost-patch

Inventory items are missing after a patch

Tracked since 24 Aug 2026 · Last researched 24 Aug 2026

Problem

After your first login following a patch, you may find that inventory items are missing or your inventory no longer matches what you had before the update.

This is the broad post-patch inventory problem. Missing items held during logout, pledge-attribution problems, and loot-transfer losses are separate issues with different guidance.

Applies to Alpha 4.9.x LIVE · Current

Current conclusion

No reliable recovery is currently supported for broad post-patch inventory loss. Document the missing items and report the state to Issue Council STARC-194626.

Diagnostic checks

These checks can identify the affected state, but they are not fixes.

Document and report the inventory discrepancy

CIG uses Issue Council STARC-194626 to collect affected inventory states and recovery information because RSI Support has little ability to restore the inventory directly.

What to check

  1. Confirm which items are absent and when the discrepancy was first noticed.
  2. Check whether the issue is broad post-patch inventory loss rather than a narrower item-specific incident.
  3. Record any later recovery or change without treating it as a fix.
  4. Submit the details to Issue Council report STARC-194626.

This helps document the issue; it does not restore items.

Limited SupportLow riskAlpha 4.9.x LIVE; exact hotfix unresolved

Related

Build status

CIG continues to list broad post-patch inventory discrepancies for Alpha 4.9.x LIVE; exact hotfix unresolved.

Known Issue Continues · LIVE

Data sources

RSI Known Issues